Real examples of what qualifies for a warranty claim and what doesn't.
Deep cracks forming along the main fold within the warranty period indicate a material defect.
If the leather surface begins to peel without external cause, it qualifies for warranty.
Damage caused by water or rain is not a manufacturing defect.
Gradual color change and aging from daily use is expected.
Physical damage from sharp objects is outside coverage.
Email us with ID.
Send clear photos.
Return the item.
Get a new one.
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